
On-site or remote IT support: when each one makes sense
Not every fault needs someone at your home or office. Here is how Tu Técnico Informático works and what each option costs, based on its published rates.
Your IT technician at home, no surprises
On-site and remote IT support for SMEs and households from Illescas (Toledo): maintenance, networks, servers, backups, cybersecurity and repairs, with published rates and an online quote.

Tu Técnico Informático is the Simvix group's IT support service for businesses and households. Rates are published: €60.00/hour + VAT on site (€72.60 VAT included) and €45.00/hour + VAT remotely, with a one-hour minimum and 15-minute increments. The first 10 km of travel are included and same-day emergencies carry a 50% surcharge.
IT maintenance, support for SMEs and the self-employed, office networks and Wi-Fi, servers and NAS, backups, cybersecurity, Microsoft 365 email and teleworking workstations. Maintenance plans start at €49.00 per device per month.
IP cameras, computer repair, virus removal, slow computers, formatting, home Wi-Fi, printers and scanners, data recovery and help with phones and tablets for older users.
Based in Illescas (Toledo), covering Toledo, Madrid, Guadalajara, Ávila, Segovia, Ciudad Real and Albacete. Monday to Thursday 8:00–17:00 and Friday 8:00–14:00; quote calculator, remote support, WhatsApp and a client area on the website.
Enable only what you need and expand as you grow.



On-site support at €60.00/hour + VAT (€72.60 VAT included) and remote support at €45.00/hour + VAT, with a one-hour minimum and 15-minute increments afterwards. The first 10 km of travel are included; same-day emergencies carry a 50% surcharge. Business maintenance plans start at €49.00 per device per month.
Based in Illescas (Toledo), we serve businesses and households in Toledo, Madrid, Guadalajara, Ávila, Segovia, Ciudad Real and Albacete; outside that area travel is quoted by distance.
Monday to Thursday 8:00–17:00 and Friday 8:00–14:00. Also via WhatsApp and an online client area.
For businesses: maintenance, IT support for SMEs, office networks and Wi-Fi, servers and NAS, backups and cybersecurity. For homes: IP cameras, computer repair, virus removal, slow computers, formatting, home Wi-Fi, printers and help with phones and tablets.

Not every fault needs someone at your home or office. Here is how Tu Técnico Informático works and what each option costs, based on its published rates.
Request a demo or tell us about your case: we answer within one business day.